When is the best time of year to visit Hervey Bay ?

Hervey Bay has a temperate climate all year round so is always a great time to visit - the busiest months are July to October during our Whale Watching season and all School Holidays.

Is the water safe to drink ?

Water in Hervey Bay is safe to drink from the tap.

Do you serve breakfast ?

No. The apartments all have kitchens, and breakfast is available locally from 6.00am at many close by cafes.

What time can I check in ?

Our usual check in time is 1.00 pm.

Early check in may be available. Please contact us when making or confirming your booking to arrange a check in before 1.00 pm or after 8.00 pm.

What time is check out ?

Our check out time is 10.00 am, unless you have arranged a later time with Reception. Please give us as much notice as possible.

Departing guests are welcome to use White Crest’s facilities after check out, including Swimming Pool, Tennis Court, Games Room and free Wi-Fi Internet.

Do you have a Swimming Pool ?

The solar heated saltwater swimming pool has 3 different areas including plunge pool, shallow children’s pool and spa.

Do I need to bring a Beach Towel ?

Pool towels can be hired at Reception for $5 each for the duration of your stay and can be taken to the beach or on tours.

Do you have a full size Tennis Court ?

The full size day / night Tennis Court is open from 7am until 10pm and equipment can be hired at Reception for $5 per racquet.

If you have your own tennis equipment the court is free but we ask you book court time at Reception.

Is Internet Access Free ?

Free Wi-Fi is available in all Apartments.

Is there Cable TV ?

Free Foxtel channels including Movies, Sports and Sky News are available in all apartments, with LCD TVs and DVD players.

Is there Free Car Parking ?

Free under cover car parking is available for one car per apartment. There are more car park spaces within the grounds also under security camera surveillance.

How do I get from Hervey Bay Airport to White Crest Luxury Apartments if I don’t want to hire a car ?

White Crest Luxury Apartments is located about 15mins from Hervey Bay Airport and there are Taxis or Limousines for about $25 each way or a Shuttle Bus service for larger groups.

How close are the shops and Restaurants ?

White Crest Luxury Apartments is located on the Esplanade in the middle of Hervey Bay surrounded by many restaurants, cafes, convenience store, bakery and other small shops.

Big favourite with all our guests is the best seafood fish and chips next door and ice-creamery on the corner.

There’s a regular local bus service that travels around Hervey Bay including to the large Stocklands Shopping Centre if required.

Do you have a Tour Desk ?

Our Tour Desk operates from Reception and we offer you some great advice on all tours that best suit your requirements. Most tours pick up at the front of White Crest.

How many floors are there at White Crest ?

There are five accommodation floors – Ground, First, Second, Third and Fourth floor and then the basement secure underground car park.

Does the complex have a lift ?

Yes, there is a lift that goes from basement car-park to the top floor.

What type of apartments are available ?

White Crest has one, two and three bedroom apartments, all with full size kitchen and own laundry.

The two and three bedroom apartments have 2 bathrooms - en-suite with walk-in shower and main with shower over a bath.

All apartments have a balcony with different outlooks from garden view, pool view or filtered water views.

How many people can sleep in an apartment and what is the bedding configuration ?

The one bedroom apartment rate includes two people with bedding of either one queen sized bed or two single beds.

The two bedroom apartment rate includes four people, with a maximum occupancy of five with bedding of one queen sized bed and two single beds plus trundle bed when required. The fifth person and trundle bed is $20 per night extra or $100 per week.

We also have two bedroom apartments with two queen beds so please advise you bedding configuration when booking your accommodation.

The three bedroom apartment rate includes six people, with a maximum occupancy of seven with bedding of two queen sized beds and two single beds plus trundle bed when required. The seventh person and trundle bed is $20 per night extra or $100 per week.

We also have one only three bedroom apartment with one queen bed and four single beds so please advise you bedding configuration when booking your accommodation.

Children under two are free of charge when using existing bedding. Cots are available for $10 per day or $50 a week. If a cot is required, please advise this when booking your accommodation.

Are the Apartments Serviced ?

Apartments are serviced mid week or mid stay if you are staying for eight days or more. Arrangements can be made for more frequent servicing or towel changes at an additional cost.

Do you accept group bookings ?

We enjoy hosting wedding groups, family reunions and special occasion celebrations and offer a discount on group bookings. Please contact us for a quote.

Are you near any hotels or clubs ?

There are two hotels within easy walking distance either side of White Crest. The RSL and the Boat Club both offer Courtesy Bus service.


Our Torquay, Hervey Bay Accommodation Has A Lot To Offer