White Crest's Frequently Asked Questions

Hervey Bay has a temperate climate all year round so is always a great time to visit - the busiest months are July to October during our Whale Watching season and all School Holidays.

Water in Hervey Bay is safe to drink from the tap.

No. The apartments all have kitchens, and breakfast is available locally from 6.00am at many close by cafes.

Our usual check in time is 1.00 pm.

Early check in may be available. Please contact us when making or confirming your booking to arrange a check in before 1.00 pm or after 8.00 pm.

Our check out time is 10.00 am, unless you have arranged a later time with Reception. Please give us as much notice as possible.

Departing guests are welcome to use White Crest’s facilities after check out, including Swimming Pool, Tennis Court, Games Room and free Wi-Fi Internet.

The solar heated saltwater swimming pool has 3 different areas including plunge pool, shallow children’s pool and spa.

Pool towels can be hired at Reception for $5 each for the duration of your stay and can be taken to the beach or on tours.

The full size day / night Tennis Court is open from 7am until 10pm and equipment can be hired at Reception for $5 per racquet.

If you have your own tennis equipment the court is free but we ask you book court time at Reception.

Free Wi-Fi is available in all Apartments.

Free Foxtel channels including Movies, Sports and Sky News are available in all apartments, with LCD TVs and DVD players.

Free under cover car parking is available for one car per apartment. There are more car park spaces within the grounds also under security camera surveillance.

White Crest Luxury Apartments is located about 15mins from Hervey Bay Airport and there are Taxis or Limousines for about $25 each way or a Shuttle Bus service for larger groups.

White Crest Luxury Apartments is located on the Esplanade in the middle of Hervey Bay surrounded by many restaurants, cafes, convenience store, bakery and other small shops.

Big favourite with all our guests is the best seafood fish and chips next door and ice-creamery on the corner.

There’s a regular local bus service that travels around Hervey Bay including to the large Stocklands Shopping Centre if required.

Our Tour Desk operates from Reception and we offer you some great advice on all tours that best suit your requirements. Most tours pick up at the front of White Crest.

There are five accommodation floors – Ground, First, Second, Third and Fourth floor and then the basement secure underground car park.

Yes, there is a lift that goes from basement car-park to the top floor.

White Crest has one, two and three bedroom apartments, all with full size kitchen and own laundry.

The two and three bedroom apartments have 2 bathrooms - en-suite with walk-in shower and main with shower over a bath.

All apartments have a balcony with different outlooks from garden view, pool view or filtered water views.

The one bedroom apartment rate includes two people with bedding of either one queen sized bed or two single beds.

The two bedroom apartment rate includes four people, with a maximum occupancy of five with bedding of one queen sized bed and two single beds plus trundle bed when required. The fifth person and trundle bed is $20 per night extra or $100 per week.

We also have two bedroom apartments with two queen beds so please advise you bedding configuration when booking your accommodation.

The three bedroom apartment rate includes six people, with a maximum occupancy of seven with bedding of two queen sized beds and two single beds plus trundle bed when required. The seventh person and trundle bed is $20 per night extra or $100 per week.

We also have one only three bedroom apartment with one queen bed and four single beds so please advise you bedding configuration when booking your accommodation.

Children under two are free of charge when using existing bedding. Cots are available for $10 per day or $50 a week. If a cot is required, please advise this when booking your accommodation.

Apartments are serviced mid week or mid stay if you are staying for eight days or more. Arrangements can be made for more frequent servicing or towel changes at an additional cost.

We enjoy hosting wedding groups, family reunions and special occasion celebrations and offer a discount on group bookings. Please contact us for a quote.

There are two hotels within easy walking distance either side of White Crest. The RSL and the Boat Club both offer Courtesy Bus service.